by brian » Fri Apr 09, 2010 10:39 am
April 8, 2010: Interesting article in NY Times today: An analysis of consumer complaints submitted to auto manufacturers in recent years reveals that speed-control issues – like those associated with
Toyota vehicles – account for only a small percentage of problems brought to the attention of carmakers.
What is the biggest complaint? Why
Airbags, of course. (See our related forum posting
Airbags: Consumer Expectations) Folks apparently complain when they don’t go off, folks complain when they do go off. More than half the claims reported to NHTSA about the big 6 automakers were about Air bags. That is compared to 3% of the claims about speed control (per the analysis of the NHTSA
early-warning reports claims by the NY Times).
The NHTSA
early-warning reports, which were held confidential until 2008, have been a subject of controversy in the industry throughout their existence. By law, a manufacturer must report to the safety administration any notice or claim against its products that it receives. Each
early-warning report record for death and injury identifies up to five potentially faulty components in the vehicle, like air bags and tires. The
early-warning report records “provide additional information from manufacturers so N.H.T.S.A. can quickly spot potential safety defects.”
The analysis of the
early-warning reports for Toyota by the NY Times indicate that approx 11 percent identified speed control as a factor.
See the full story
Speed Control a Small Factor in Car ClaimsApril 8, 2010: Interesting article in NY Times today: An analysis of consumer complaints submitted to auto manufacturers in recent years reveals that speed-control issues – like those associated with [url=http://www.mchenrysoftware.com/board/viewforum.php?f=14]Toyota vehicles[/url] – account for only a small percentage of problems brought to the attention of carmakers.
What is the biggest complaint? Why [url=http://auto.howstuffworks.com/car-driving-safety/safety-regulatory-devices/airbag.htm]Airbags[/url], of course. (See our related forum posting [url=http://www.mchenrysoftware.com/board/viewtopic.php?f=9&t=308&start=0]Airbags: Consumer Expectations[/url]) Folks apparently complain when they don’t go off, folks complain when they do go off. More than half the claims reported to NHTSA about the big 6 automakers were about Air bags. That is compared to 3% of the claims about speed control (per the analysis of the NHTSA [url=http://www-odi.nhtsa.dot.gov/ewr/qb/]early-warning reports[/url] claims by the NY Times).
The NHTSA [url=http://www-odi.nhtsa.dot.gov/ewr/qb/]early-warning reports[/url], which were held confidential until 2008, have been a subject of controversy in the industry throughout their existence. By law, a manufacturer must report to the safety administration any notice or claim against its products that it receives. Each [url=http://www-odi.nhtsa.dot.gov/ewr/qb/]early-warning report[/url] record for death and injury identifies up to five potentially faulty components in the vehicle, like air bags and tires. The [url=http://www-odi.nhtsa.dot.gov/ewr/qb/]early-warning report[/url] records “provide additional information from manufacturers so N.H.T.S.A. can quickly spot potential safety defects.”
The analysis of the [url=http://www-odi.nhtsa.dot.gov/ewr/qb/]early-warning reports[/url] for Toyota by the NY Times indicate that approx 11 percent identified speed control as a factor.
See the full story [url=http://www.nytimes.com/2010/04/09/business/09warning.html]Speed Control a Small Factor in Car Claims[/url]