May 10, 2010: Spike in Prius complaints may not be all it seems
Finally the press has woken up and realized that maybe all the negative publicity about Toyota has created a spike in sudden acceleration reports across the country. They've consulted with experts on consumer psychology who say the relentless negative media attention Toyota has recieved since the 'tipping point' San Diego crash makes consumers much more likely to blame everything and anything unexpected on 'defects' in the vehicle.
For example, in the first 10 weeks of 2010 272 complaints have been filed nationwide for speed control problems with the Prius. In 2009 only 74 complaints were filed. in 2008 only 8!
For brake problems, 1,816 complaints have been filed in 2010 compared with only 90 in all of 2009 and fewer than 20 in every other year of the last decade.
And they say "It's doubtful the Priuses of the past two years suddenly became more dangerous than those made in years past"
See the full story Spike in Prius complaints may not be all it seems
All Things Toyota
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