WARNING to Norton AV SONAR users

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brian
Posts: 501
Joined: Tue Jul 14, 2009 10:52 am

WARNING to Norton AV SONAR users

Post by brian » Thu Jul 21, 2011 11:50 am

WARNING: if you use Norton AV and were duped into the 'free trial' of SONAR check this out and search the web.
You will find the 'brilliant folks' at Norton are wreaking havoc on many small software vendors.
Essentially the program wipes out software it doesn't know about.
your program simply doesn't work, no warning.
SO how does Norton find out about the software?
Well you PAY Norton to let them know you exist.
Great business model!
Please note we WILL NOT support any issues you may have with SONAR.
Disable it, delete it, ...send the 'Big Brother' software back to Norton and support other non-predatory anti-virus software vendors.
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PaulM
Posts: 36
Joined: Thu Jun 18, 2009 5:36 pm

Re: WARNING to Norton AV SONAR users

Post by PaulM » Thu Jul 21, 2011 1:14 pm

To turn Sonar off - two options

Click the Norton icon to get to the control panel, and set the SONAR button to Off ( red )

Or

When the message comes up, click Options, and A ) restore, and B ) leave the 'ignore in future scans' button checked, which it is by default, and select 'Permanently' from the list box there.

MSI
Site Admin
Posts: 1140
Joined: Thu Jun 18, 2009 12:37 pm

Re: WARNING to Norton AV SONAR users

Post by MSI » Mon Apr 23, 2012 6:59 pm

April 2012: When updating you may get a message from Norton Sonar.
You need to tell Sonar to ignore their incorrect false/positive on our programs in order to use our programs.
mgraphic08.exe does not have a bug or virus.
Sonar.jpg
Sonar.jpg (22.93 KiB) Viewed 2859 times
Question? Comment? Please email forum@mchenrysoftware.com. Also see the McHenry Forum Index
Visit McHenrySoftware.com for technical information & software.
(c) McHenry Software, Inc ALL Rights Reserved.

MSI
Site Admin
Posts: 1140
Joined: Thu Jun 18, 2009 12:37 pm

Re: WARNING to Norton AV SONAR users

Post by MSI » Tue May 08, 2012 10:16 am

April 25, 2012: we give up! the anti-small software company anti-virus folks WIN!
  • McHenry Software has now obtained a certificate from Thwate and are in the process of digitally signing all our updates, etc.
Sonar users should now not have a problem with our software.
Question? Comment? Please email forum@mchenrysoftware.com. Also see the McHenry Forum Index
Visit McHenrySoftware.com for technical information & software.
(c) McHenry Software, Inc ALL Rights Reserved.

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