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WARNING to Norton AV SONAR users

Posted: Thu Jul 21, 2011 11:50 am
by brian
WARNING: if you use Norton AV and were duped into the 'free trial' of SONAR check this out and search the web.
You will find the 'brilliant folks' at Norton are wreaking havoc on many small software vendors.
Essentially the program wipes out software it doesn't know about.
your program simply doesn't work, no warning.
SO how does Norton find out about the software?
Well you PAY Norton to let them know you exist.
Great business model!
Please note we WILL NOT support any issues you may have with SONAR.
Disable it, delete it, ...send the 'Big Brother' software back to Norton and support other non-predatory anti-virus software vendors.

Re: WARNING to Norton AV SONAR users

Posted: Thu Jul 21, 2011 1:14 pm
by PaulM
To turn Sonar off - two options

Click the Norton icon to get to the control panel, and set the SONAR button to Off ( red )

Or

When the message comes up, click Options, and A ) restore, and B ) leave the 'ignore in future scans' button checked, which it is by default, and select 'Permanently' from the list box there.

Re: WARNING to Norton AV SONAR users

Posted: Mon Apr 23, 2012 6:59 pm
by MSI
April 2012: When updating you may get a message from Norton Sonar.
You need to tell Sonar to ignore their incorrect false/positive on our programs in order to use our programs.
mgraphic08.exe does not have a bug or virus.
Sonar.jpg
Sonar.jpg (22.93 KiB) Viewed 2790 times

Re: WARNING to Norton AV SONAR users

Posted: Tue May 08, 2012 10:16 am
by MSI
April 25, 2012: we give up! the anti-small software company anti-virus folks WIN!
  • McHenry Software has now obtained a certificate from Thwate and are in the process of digitally signing all our updates, etc.
Sonar users should now not have a problem with our software.