If Technical Support Needs System Information

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MSI
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Posts: 1720
Joined: Thu Jun 18, 2009 12:37 pm

If Technical Support Needs System Information

Post by MSI »

In general dozens of installations of update 3.20 have gone fine without a hitch.
however...
always something...
  • We've had one system encounter an issue related to a temp file...
    System Temp file issue.jpg
    System Temp file issue.jpg (24.26 KiB) Viewed 55 times
The system had more than adequate disk space (100+ gigabytes on many drives!)
So only possibility is there's a limit on the temp file allocation?
not sure but we're investigating it and will let you know!
If you encounter any installation issue please let us know!

And please send us the system info:
  • Please press Windows Key + the letter "R" on your keyboard to bring up the to open the Run command window. Type "msinfo32" in the Open field and left-click OK. While viewing the Microsoft System Information summary, go to File then choose Save (Please do not use Export)
Print to a PDF file and then send to us.
It will help us determine/understand why there might be a conflict/issue with the system.
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