A: couple quick things to check:
- 1) Have you saved the licensekey.txt file to the msoft directory? (or whatever installation directory you chose for medit32?)
- Sometimes users install to a new computer and forget the licensekey.txt file.
It was sent to you when you renewed.
No worries, we can send you another copy.
Simply email us at mchenry@mchenrysoftware.com and say please resend licensekey.txt file.
- Sometimes the date can get corrupted.
- Sometimes users install to a new computer and forget the licensekey.txt file.
- You might also send us some of your LOG FILES as they will help us determine why you are getting the erroneous message.
See Problems? HOW TO send files the easy way! for how to send a LOG FILE