FAQ on msmac3D Technology and Licensing

General Questions, answers and information related to the release of the msmac3D program.
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MSI
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Joined: Thu Jun 18, 2009 12:37 pm

FAQ on msmac3D Technology and Licensing

Post by MSI »

Some FAQ on msmac3D Technology & Licensing. Please send any additional Questions to msmac3D@mchenrysoftware.com
Q: Do you have a Demo Program?
  • A: We currently don’t have a demo program.
    The logistics and all that take too much time and energy.
    Basically once a license ordered we do provide 2 week window to run/work with/use the product and for any reason you don’t like it you can return for a full refund
    We expect some documentation of the reason(s) you didn’t like the software so we can try to improve/fix it
    We’ve never had a return since we are responsive to any and all issues and continually improve the features based on users questions/comments/requests.
Q: Do you have training?
  • A: We have done WebEx type training however many users preferred online videos for certain tasks so they could simply watch and work along with/pause the video.
    Obviously live hands-on training is a great way to dive head first into software and get up to speed.
    We were considering having another McHenry Seminar but then the COVID hit and so we’re re-thinking and perhaps will go back to live WebEx or other format training.
    In the meantime, please see our VIDEOS: msmac3D Intro & Instruction videos and let us know if any others you would like to see.
Q: Can the software simulate rollovers; Q: Price for single license and annual subscription;
  • A. We NOW Have LEASE Pricing!
    • See our Forum topic ORDERING msmac3D/2D, NOW with LEASE Pricing! with additional information
      Main points are
      • we want all users to stay for many years
      • we want all users to use the latest version/technologies
      • we do not want to have to support older versions.
      • we want to mainly support existing users and not desperately need to seek NEW SALES all the time,
    Please contact us to get a quote.
Q:Minimum and recommended computer specifications;
  • A: see What are msmac3D minimum computer requirements?
    Generally any computer should be fine, win 8.1 or above
    • Note: we still have some users on win 7 and no issue however since Microsoft stopped support for win 7 we believe it may be time to upgrade!
Q: Will it import data from a 3D scanner, total station, aerial imagery and EDR data?
  • A: Yes
    here are a few videos on instructions: msmac3D currently does not support direct import from EDR but the output of the simulations are in CSV format so comparisons can be directly made with accelerations, steer, etc.
    • And your question brings up the idea to add the ability to import CSV data for steer table so if you have pre-impact 5 seconds of steer at 0.1 second increments (so 50 inputs) you can bring in the data direct from a CSV file instead of having to type the entries. Look for that addition in an update soon!
    Also the inputs for steer/braking are variable tables so easy to set up to match any pre-impact (i have a sample/demo i will post up soon)
    We might see about direct input of values from pre-impact EDR data.
Q: Can the single license run on a PC and a backup on a laptop? (I am a one man shop, and would like to use the software when traveling out of town (laptop) and also on the PC in my home office.
  • A: Yes. We allow 2 computers per license, and additional nodes can also be added for small fee
NEW!! LEASE pricing of msmac3D Software!!
FOR MORE TOPICS see:Forum Index & McHenrySoftware.com
Question? Comment? Please email us (all communications considered confidential)
(c)McHenry Software, Inc ALL Rights Reserved.
MSI
Site Admin
Posts: 1697
Joined: Thu Jun 18, 2009 12:37 pm

Re: Questions on msmac3D licenses

Post by MSI »

additional refinements posted up today
NEW!! LEASE pricing of msmac3D Software!!
FOR MORE TOPICS see:Forum Index & McHenrySoftware.com
Question? Comment? Please email us (all communications considered confidential)
(c)McHenry Software, Inc ALL Rights Reserved.
MSI
Site Admin
Posts: 1697
Joined: Thu Jun 18, 2009 12:37 pm

Re: FAQ on msmac3D Technology and Licensing

Post by MSI »

LEASE Pricing Links added!
NEW!! LEASE pricing of msmac3D Software!!
FOR MORE TOPICS see:Forum Index & McHenrySoftware.com
Question? Comment? Please email us (all communications considered confidential)
(c)McHenry Software, Inc ALL Rights Reserved.
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