If Moving to New Computer, etc.

Post by **MSI** » Tue Aug 15, 2023 3:37 pm

Had this issue come up on new installations
it's included in the Licensee Only forum and repeat here for convenience

First, be sure you have a separate license for the NEW computer
- we provide additional temp licenses for moving, and additional license on request
Second, NOTE: If you have Office 32bit installed on your system, you will get the error:

OLEDB error.png (13.99 KiB) Viewed 10270 times

Unable to start DB engine, need to setup DB engine.
Provider=Microsoft.DB.OLEDB.12.0
- NOTE: Our installation checks for and installs 64bit Microsoft.DB ONLY IF you don't have OFFICE installed...
  - When we downloaded and installed the Database Engine redistributable on a system with OFFICE32bit the installation produced the error
  - 'If your system has 32 BIT Office is installed, please update to 64bit Office.
    Microsoft will NOT allow 32 and 64 access database engines to exist on a system so please consider updating your office to 64bit